Description of the job
Job Description
The position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
- Have a passion for food and knowledgeably handle all customer questions or comments confidently.
- Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
- Comply with all corporate policies and Government regulations especially as they relate to Health & Safety, Food Safety and HACCP.
- Prepare, package, price and rotate food products in accordance with established quality standards and ensure they are attractively displayed with correct signage.
- Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dishwashing.
- Perform designated opening and closing procedures and provide assistance for additional departmental tasks. (e.g. supply and product inventory, orders and temperature logs).
- May be requested to undertake other related duties on a periodic basis.