Job IT Agile Project Manager/Scrum Master – Jira Administration, Regent Park

Job Title: IT Agile Project Manager/Scrum Master Jira Administration
Location: Remote (Canada)
Duration: 6+ Months (Contract)

Client Domain: Product-based company specializing in SaaS-based Human Resource Management System (HRMS) applications for public sector organizations.

Job Summary:

We are seeking a highly experienced IT Agile Project Manager with a strong background in software development lifecycle management and advanced reporting capabilities. The ideal candidate will have deep expertise in using Jira, Confluence, and business intelligence (BI) reporting tools to drive transparency, performance tracking, and data-driven decision-making across Agile projects. This role requires strong communication, leadership, and the ability to synthesize complex data into actionable insights for both technical teams and executive stakeholders.

Key Responsibilities:

• Lead end-to-end Agile software development projects using Scrum, SAFe, or hybrid methodologies.
• Manage cross-functional delivery teams across product, engineering, QA, and UX.
• Facilitate all Agile ceremonies: sprint planning, daily stand-ups, retrospectives, and sprint reviews.
• Ensure alignment between project scope, timeline, and business goals while managing risks and dependencies.
• Own and optimize Jira dashboards and workflows to reflect sprint progress, story points, velocity, burndown, and backlog health.
• Develop and maintain advanced Jira reports for sprint tracking, release planning, team capacity, cycle time, and throughput metrics.
• Build and present executive-level reports using BI tools (e.g., Power BI, Tableau, Jira Advanced Roadmaps, EazyBI) to showcase project status, KPIs, trends, and predictive forecasts.
• Integrate reporting solutions across Jira, Confluence, and third-party BI platforms for end-to-end project visibility.
• Establish reporting standards and best practices for performance metrics, quality indicators, and delivery trends across Agile teams.
• Proactively monitor and communicate project performance, resource utilization, blockers, and risks to stakeholders.
• Champion continuous improvement in Agile delivery, sprint effectiveness, and reporting accuracy.

Required Skills & Experience:

• 10+ years of IT Project Management experience with a strong emphasis on Agile software delivery.
• Expert-level knowledge of Jira adminstration, including custom workflows, filters, dashboards, automation, and reporting plugins (e.g., Jira Advanced Roadmaps, EazyBI, BigPicture).
• Proven experience in building and managing reporting frameworks using BI tools such as Power BI, Tableau, or similar platforms.
• Strong understanding of Agile metrics and KPIs: velocity, sprint burndown, cumulative flow, lead/cycle time, defect leakage, and story point trends.
• Experience managing multiple remote Agile teams in fast-paced SaaS environments.
• Excellent leadership, stakeholder communication, and problem-solving skills.
• Strong ability to convey complex project data in clear, concise reports and visualizations tailored to different audiences (executives, product, engineering).
• Preferred Certifications: PMP, CSM, PMI-ACP, SAFe Agilist, or equivalent.