Job Partner Manager (monday.com), Old Toronto

Job Description

As a Partner Manager within the Strategic Partnerships Team, you will play a pivotal role in scaling The Adaptavist Group’s partner ecosystem, with an initial focus on unlocking the full potential of our monday.com partnership. You will be validating the market opportunity, securing early lighthouse customer wins, building repeatable processes, and enabling internal teams for long-term scale.

You will manage and expand partnerships across ecosystems, craft compelling joint value propositions, and drive growth through both new and existing strategic relationships. Success as a Partner Manager will be measured by both near-term commercial outcomes (customer wins, pipeline growth) and long-term foundations (internal readiness, partner engagement models, playbooks).

This is a hands-on, hybrid role that blends business development, partner/channel management, internal enablement, and sales operations.

What you'll be doing

Partnership Development & Opportunity Validation:

- Assessing market demand, customer needs, and the commercial viability of the monday.com partnership, and extend learnings across other strategic partners.
- Identifying, evaluating, and cultivating new strategic partnerships to enhance TAG’s presence in multiple ecosystems.
- Collaborating with cross-functional teams (sales, consulting, delivery, operations, marketing) to align partnership objectives with TAG’s broader business goals.
- Capturing and synthesizing insights from customer and partner conversations to refine value propositions and positioning.
- Working with Finance/Leadership to model potential revenue and margin scenarios based on real data.

Strategic Customer Success:

- Partnering with business development to secure early “design wins” and lighthouse accounts that validate the monday.com offering.
- Acting as the primary point of contact for early customers, ensuring excellent delivery and capturing feedback for continuous improvement.
- Developing case studies and internal reference points to demonstrate success and build organizational confidence.

Internal Growth & Enablement:

- Mapping the internal buyer’s journey (sales, pre-sales, delivery) and identifying enablement gaps.
- Developing and delivering internal training and playbooks to help sellers and consultants qualify and deliver opportunities.
- Defining repeatable processes for lead flow, quoting, delivery handovers, and partner engagement.

Partner Channel Foundations

- Documenting monday.com partner processes, funding models, and marketplace nuances to create TAG’s knowledge base.
- Co-developing GTM motions, campaigns, and messaging with product managers and marketing.
- Building a scalable partner engagement playbook for use across monday.com and future strategic partnerships.

Contract Negotiation & Governance

- Leading negotiations for partnership agreements, ensuring favourable business terms and mutually beneficial outcomes.
- Working closely with legal teams to finalize and execute contracts in accordance with company policies.

Performance Measurement & Reporting

- Establishing KPIs to measure the success of the monday.com partnership and broader ecosystem engagements.
- Reporting regularly to leadership on pipeline health, partner performance, win/loss insights, and internal readiness.
- Running quarterly business reviews with internal teams and partners to ensure continuous alignment and success.
- Providing recommendations at 3 and 6 month review points to scale, pivot, or sunset initiatives based on outcomes.
- Staying abreast of industry trends, competitor activities, and emerging opportunities across SaaS and work management.
- Attending relevant conferences and networking events to build industry relationships and connect with potential partners.